Firehouse Subs (pc-franchisechatter.com).jpg
They may have fought growing up as brothers will do, but as adults brothers Chris and Robin Sorensen were close. Brothers, firefighters, entrepreneurs and simply doing life together made them that way. After a few failed business ventures, they set out to open a restaurant. Initially, they were going to purchase an existing franchise (later a competitor) but instead decided to create their own, a decision that would change their lives. That decision came in 1992 and by 1994 they had their first store in Jacksonville, Florida. Firehouse Subs brings not only the brothers’ passion for being entrepreneurs but also their heart and support for their fireman brothers.
General Restaurant Information
Food Type: Sandwiches
Restaurant Type: Fast Casual
U.S. Locations: 1,037
States: 44 states, Firehouse Subs Locations
Company Slogan: Sell More Subs Save More Lives
Contact Information
Website: firehousesubs.com
Questions: Contact Information
Phone number: 888-289-6185
Email: rewards@firehousesubs.com
Blog: No
FAQ Page: No
Ownership
Who Owns Firehouse Subs? Firehouse of America, LLC
Headquartered: Jacksonville, FL
Contact Information:
Website: firehousesubs.com
Email/contact page: Firehouse Contact Page
Phone: 904-886-8300
Address: 12735 Gran Bay Parkway, Suite 150, Jacksonville, FL 32258
Do They Franchise? Franchise Information
What Is It Like To Work At Firehouse Subs?
Firehouse Subs Employment Page
3.6/5 or 72%; 1,600 Reviews (indeed.com)
3.4/5, or 68%; 503 Reviews (glassdoor.com)
Original Firehouse Subs 11700 San Jose Blvd (Mandarin Shopping Center), Jacksonville, Florida (pc:cnbc.com)
The History of Firehouse Subs
Original Location: 11700 San Jose Blvd (Mandarin Shopping Center), Jacksonville, Florida
Founded: October 10, 1994
Founded By: Brothers – Robin and Chris Sorensen
Biography Articles:
How we became restaurateurs (and firefighters): Robin and Chris Sorensen (usatoday.com)
The brothers behind the ‘anti-Subway’ chain taking over the US share their best advice for building a company without a business degree (businessinsider.com)
How Two Firefighters Started A Sub Franchise (entrepreneur.com)
From $100 to 1000 stores: The surprise success of Firehouse Subs (cnbc.com)
How I Made My Millions: Firemen Build a Franchise (cnbc.com)
Robin and Chris Sorensen revitalized their marketing strategy to reach more customers (sbnonline.com)
Founder Obituary: Still Living
Name Origin: The Sorensen brothers came from a family of police and fireman as well as entrepreneurs. It just fit.
History Page: Company History Page
Current View of Original Location: 11700 San Jose Blvd as it is today (link may not work on mobile devices without Google Maps)
Historical Articles:
How Two Firefighters Started A Sub Franchise (entrepreneur.com)
The jacksonville-based chain has expanded from one location in 1994 to 850 nationwide (jacksonville.com)
Social Awareness
Charity Focus: Fireman Support (Equipment, Training, etc)
Green | Eco-Friendly: No resources found
Animal Cruelty: No resources found
Discounts At Firehouse Subs
Rewards Program: Firehouse Subs Reward Program In addition to that, their Rewards FAQ page is a great resource as well!
Do Kids Eat Free at Firehouse Subs?
What day do kids eat free? Wednesday
Summary: Kids eat free with the purchase of an adult combo. Some locations offer two kids meals for each adult entrée!
Does Firehouse Subs Offer Military Discounts?
Summary: No resources found.
What Does Firehouse Subs offer for My Birthday!?
Summary: Here is what their Rewards site currently says as it relates to birthdays –
The Birthday Sub offer is now integrated into the Firehouse Rewards program, available via the Firehouse Subs app or online. We have received requests from guests in the past, who asked us to consider expanding the redemption window for the Birthday Sub program. The new program allows guests to redeem their Birthday Sub offer on their birthday or within the following six days. FirehouseSubs.com/Birthday
Does Firehouse Subs Offer First Responder Discounts?
Summary: Firefighters receive a free drink with the purchase of a meal.
Does Firehouse Subs Offer Senior Citizen | AARP Discounts?
Summary: No resources found
Are There Any Other Discounts or Benefits at Firehouse Subs?
Summary: When you sign-up for the Rewards Program, they currently are offering a free large drink with a sub purchase. To find out more details and see what they’re currently offering, check their Rewards site for additional information.
In addition to that, their Rewards FAQ page is a great resource as well!
Firehouse Subs Hook & Ladder (pc-cnbc.com)
Amenities
Order Online: Online Order
WiFi Available: Yes
Use Apple Pay: Yes
Reservations: No
Catering: Catering Menu
Drive-Thru: No
Open 24 Hours: No
Customer Reviews of Firehouse Subs
Yelp: 3.8/5 or 76%, 803 reviews sampled
Tripadvisor: 4.4/5 or 89%, 712 reviews sampled
Overall (weighted) Average: 4.1/5 or 82%, 1,515 reviews sampled
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Food & Nutrition
Menu: Firehouse Subs Menu
Kids Menu: Firehouse Subs Kids Menu
Secret Menu: No resources found
Most Popular Menu Item: Hook & Ladder
Coke or Pepsi: Coke
Serve Alcohol: No
Nutritional Information: Firehouse Subs Nutrition Guide
Vegetarian | Vegan Options:
145 Vegan Chain Restaurant Menus Every Vegan Needs to Know (urbantastebud.com)
Best Vegetarian Chain Restaurants: Midwest Fast-Food Edition (delishably.com)
Farm to Table | Organic Options | Clean | Non-GMO: No resources found.
Miscellaneous Nutrition Resources:
The #1 Worst Menu Option at 76 Popular Restaurants (#75) (eatthis.com)
Firehouse Subs Nutrition Information (livestrong.com), (fatsecret.com), (fastfoodmenunutrition.com), (nutrition-charts.com)
Allergy Information
Allergen Information: Firehouse Subs Allergen Guide
Gluten Free Options:
Do you have any gluten-free menu options? (firehousesubs.com)
Dairy Free Options:
Firehouse Subs Dairy Free Options (godairyfree.org)
Restaurant Guide For Dairy-Free Dining (godairyfree.org)
Peanut Free Options:
Firehouse Subs Peanut & Allergy Information (firehousesubs.com)
Food Allergy Guides For Many Chain Restaurants (verywellhealth.com)
Ways to Eliminate Risks of Peanut Allergy When Dining Out (healthguidance.org)
Inside Firehouse Subs (pc-libn.com)
Does Firehouse Subs Have Any Secret Recipes?
Secret Recipes:
Firehouse Sandwich Recipe (mezzetta.com)
Hook & Ladder Recipe (geniuskitchen.com)
New York Sub (thefoodhussy.com)
Firehouse New York Steamer Recipe (thefoodhussy.com)
Smokehouse Beef and Cheddar Brisket (restaurantbusinessonline.com)
Did You Know?
Fun Facts:
Before deciding to open a sub restaurant, Chris and Robin had a few failed business attempts including a Christmas Tree business.
The brothers were, in fact, both fireman in Jacksonville, Florida following the footsteps of their dad, Rob who was a fireman for 43 years.
Firehouse is in many countries including Canada, Puerto Rico and Mexico
The company’s charity focus, Firehouse Subs Public Safety Foundation came in the aftermath of Hurricane Katrina and has donated over $30 million related to funding and education of life-saving equipment.
The company is debt free
Interesting Articles:
How Two Firemen Created an Empire of Sub Shops (fortune.com)
Firehouse Subs: Up the Hook and Ladder of Success (thedailymeal.com)
Things you didn’t know about Firehouse Subs (mashed.com)
Firehouse Subs debuts airport location (nrn.com)
2016 Top 100: Why Firehouse Subs is the No. 6 fastest-growing chain (nrn.com)
Firehouse Subs readies Cold Hero platform (nrn.com)
Firehouse Subs (nrn.com)
Working Lunch: How Firehouse’s CEO found a competitive advantage (nrn.com)
Firehouse CEO on ‘surviving the era of the aggregators’ (fastcasual.com)
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Firehouse Subs on Social Media
Followers (as of September 2018) –
Facebook: 1,339,467
Twitter: 54,300
Instagram: 26,500
Firehouse Subs Mobile Apps
Alternatives
Better Options: Coming Soon
Similar Restaurants:
In Summary
Our family likes Firehouse for sure…sometimes. My kids love it, and it is one of their favorite restaurants. The sandwiches provide enough meat for my growing 12-year-old, they make a mean grill cheese for my very picky 7-year-old and the meatball sandwich wins over my 4-year-old every time not to mention the magical Coke machine that my kids flock to. As parents, we truly appreciate aids eat free night which helps our family budget. But, I also cringe sometimes sitting there watching my kids eat what I know to be very an unhealthy meal. A grilled cheese sandwich, a bag of Cheetos (don’t get me started) and anything coming from that magical Coke machine is hard to swallow as someone who cares about their health. Firehouse does a lot and more than most to attract families, but you should be concerned with the choices in most of their menu items. Before you go, do some homework on what you’re eating and make healthy decisions. It may be one of our kid’s favorites, but we only go sometimes.
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